Q.  Do I have to be Presbyterian to receive services?

A.  No.  PSC welcomes residents of all faiths and has numerous programs to meet the spirtual needs of residents from varying denominations.

Q.  Are there age requirements?

A.  No, but PSC specializes in long-term care for older adults, not children.  In general, the person's medical needs are the primary factor in determining admission and level of care.

Q.  What are the different types of care available at PSC?

A.  PSC offers a full range of living and care options.  In addition to adult day services, PSC offers assisted living; nursing care; hospice and palliative care for residents; respite; supportive housing; and independent living through its premier continuing care retirement communities (CCRCs), Longwood at Home and Longwood at Oakmont. 

Q.  What is a continuing care retirement community?

A.  It is an option that enables active, generally healthy older adults to maintain their independence.  A CCRC offers a variety of accommodations and services for a one-time entrance fee and an ongoing monthly fee.  Under PSC's full range of services, CCRC residents have access to PSC's other services as their level of care needs increase.

Q.  What is assisted living?

A. Assisted living offers support and care for individuals who are unable to live alone, but who do not require nursing home care.  It usually is the best option for individuals who might require assistance with bathing, dressing, meals, medications, etc.

Q.  What is nursing care?

A. Nursing care in a home-like setting offers a wide range of options at different levels.  Often, people who require long- or short-term rehabilitation due to a stroke, knee or hip replacement, heart attack, or other medical condition, require this type of care.  This option also might be best for individuals who are unable to care for themselves or who require hospice and comfort care.

Q.  What care is available for someone with Alzheimer's?

A.  PSC is internationally recognized for the Woodside Experience, its program for individuals with Alzheimer's and other related dementias.  The Woodside Experience combines an innovative philosophy of care with a flexible and secure environment.

Q.  Does a physician have to make the referral?

A.  No, a physician does not need to make a referral; however, a medical examination will be required before admission.

Q.  Is a resident able to keep his or her family physician?

A.  Yes. A resident may keep his or her family physician, but a physician must be credentialed by PSC to provide care at any PSC community. 

Q.  Are children able to visit?

A. Yes.  PSC is home for its residents.  As with all family and friends, visitors are welcome at the residents' choosing.  Visiting hours are unrestricted at all PSC communities, and PSC holds many events and activities to which family and friends are invited.

Q.  What happens if we run out of money?

A. PSC is proud that no resident has been asked to leave due to an inability to pay. PC will explore all available financial options to assist residents.

Q.  What happens if additional care is required?

A. The full range of services - known as a continuum -- is a distinct advantage to PSC residents.  Under the continuum, PSC offers a variety of living and care options that enable individuals to transition between care levels.

Q.  Does medicare pay for any portion of the cost of care?

A. Yes.  The level and type of care determine what Medicare will cover.  Medicare covers the cost for care provided by a skilled professional, such as a physical or occupational therapist.  It will not provide reimbursement for intermediate care or assisted living (also known as personal care).